Terms of Use

Access to this site is granted on the condition that you accept these Terms of Use, our Privacy Policy and our Disclaimer. By submitting the entry form, continuing past it, browsing the site or booking a consultation, you confirm that you are at least 18 years old, that you are authorized to act for any business you name, and that you agree to these terms on your own behalf and on behalf of that business. If you do not agree, do not use the site.

Hot Desert LLC is an independent marketing services provider based in the Coachella Valley, California, USA, operating under the fictitious business names “Hot Desert Marketing” and “Hot Desert.” References to “we,” “us,” or “Hot Desert Marketing” mean Hot Desert LLC.

Content on this site is provided for general informational purposes. It is not legal, financial, tax, accounting or professional advice, and it should not be relied on as a substitute for advice from a qualified professional in your jurisdiction.

Marketing outcomes depend on many factors outside our control, including your market, budget, pricing, competition, sales process and third-party platform policies. We make no promise, guarantee or warranty of any particular result — including rankings, leads, reviews, traffic, revenue or return on ad spend. Any figures, examples or timelines are illustrative only and are not a prediction of your results.

Consultations are free, limited to roughly 30 minutes, and offered as a good-faith discussion of your business. Booking a call creates no obligation for either party and no client relationship. We may reschedule or decline a booking at our discretion, and you attend at your own election and risk. Nothing said on a call is a binding offer or a commitment to results.

Current direct-purchase offers shown on this site include the Starter Website from $499, Google Business Profile Setup & Optimization for $999 one-time, the Content Launch Package from $999 one-time, and AI Lead & Customer Systems Setup from $999 one-time. Where offered at checkout, a Google Business Profile setup may be added to a website purchase for $499, and a Content Launch Package may be added to a Google Business Profile purchase for $499. Any bundle total, included courtesy item, discount or promotion is displayed and confirmed before payment. “From” pricing is a starting point for the stated standard scope; larger, recurring, unusual or custom work may require a separate quote.

The Marketing Foundation and Custom Marketing Partnership are consultative services. Their exact services, priorities, setup fees, recurring fees, timing and deliverables are based on the audit and strategy meeting and are not fixed by general descriptions on this site. A custom engagement is governed only by the written proposal or agreement accepted by both parties. Monthly retainers are month-to-month unless that agreement states otherwise and may be cancelled by either party with the notice described in that agreement; cancellation stops future billing and does not refund periods already delivered. Advertising spend is paid by the client directly to Google, Meta or other platforms, is your responsibility, and is never included in any management fee, retainer or setup fee unless expressly stated in writing. Other third-party costs such as hosting, domains, software subscriptions, plugins, platform fees and licenses are likewise your responsibility unless the applicable checkout description or written agreement expressly states otherwise.

Packages may be purchased directly on this site. When you complete an online checkout you are placing a binding order for the package described at checkout at the price shown, and those checkout details — together with these Terms — form the agreement for that purchase. One-time purchases are charged once; monthly plans are month-to-month, renew automatically on the same date each month until cancelled, and may be cancelled at any time by emailing Info@JoinHotDesert.com or through your plan management page, which stops all future billing; see the Stopping recurring services section below for how the end date is set. An invoice or receipt is emailed automatically after each successful payment. Payments are processed by our payment processor; we never receive or store your full card details. If your business needs something outside the listed packages, tailored scopes and pricing are arranged on a call and confirmed in writing before that custom work begins.

Prices, fees, packages, promotions and service availability shown on this site are subject to change at any time prior to a completed purchase or a signed agreement. Promotions and discounts may end or change before purchase. Once you complete a purchase, the price shown at checkout governs that completed purchase, and any pricing agreed to in a signed agreement remains governed by that agreement — later price changes never retroactively change a completed purchase or an active agreement.

You may stop a recurring service at any time by emailing Info@JoinHotDesert.com, through your plan management page, or by submitting a request in your client portal. We ask for at least 7 days' notice before your renewal date. If your request reaches us 7 or more days before the next renewal, service and billing end at the end of the current paid cycle. If it reaches us fewer than 7 days before renewal, the upcoming cycle is billed and delivered as normal and service ends at the close of that cycle. We may waive this at our discretion.

Service continues in full through the cycle you have paid for, so nothing you have already paid for is cut short. Stopping service does not create an automatic refund for periods already delivered; refunds are handled under the Satisfaction and refunds section below. Any amount already invoiced or owed for work delivered remains payable.

After your end date, access to managed accounts, dashboards and tools we provide is removed, and portal access becomes read-only for 90 days so you can download your reports and documents. Assets you own remain yours as described in these Terms. Where we hold access to accounts you own, we remove our access on or before the end date.

Hot Desert Marketing reserves the right to decline, suspend or discontinue service when reasonably necessary — including for nonpayment, abusive or threatening conduct, fraud or suspected fraud, legal or compliance concerns, conflicts of interest, projects outside our scope or capacity, or material violations of the applicable agreement — subject to any existing contractual obligations. Where service is discontinued, you remain responsible for payment of work already delivered and costs already incurred up to that point, and any refund is handled under the Satisfaction and refunds section above. Your right to cancel a monthly plan at any time is not affected.

We want you satisfied with the work. If you are not happy with a service we delivered, notify us in writing at Info@JoinHotDesert.com within 14 days of delivery (or, for monthly retainers, within 14 days of the end of the billing month in question) and describe the issue. We will first attempt to correct or redo the work at no additional cost. If we are unable to resolve it, we will refund the fees you paid us for that specific service or billing period.

Refunds do not cover third-party pass-through costs — including advertising spend paid to Google, Meta or other platforms, domains, hosting, stock media, software or licensing fees — because those amounts are paid to the provider and not retained by us. Refunds also do not apply where results alone are the basis of the request, since results are never guaranteed. Approved refunds are issued to the original payment method, normally within 10 business days. Where a refund is issued for a website or creative asset, any license to use that work ends and we may remove or disable the deliverable.

You are responsible for the accuracy of information you give us, for the rights to any content or materials you supply, and for your own compliance with applicable laws and platform rules. You agree not to misuse the site, submit false information, or use it for any unlawful purpose.

The site links to and embeds third-party services such as Google Calendar. We do not control those services, their availability or their terms, and we are not responsible for them.

To the maximum extent permitted by California law, the site and any free consultation are provided “as is” without warranties of any kind, and we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising from your use of the site or a consultation. Where liability cannot be excluded, our total liability relating to the site or a free consultation is limited to $100.

If you have a concern, you agree to contact us first and give us a fair chance to fix it before starting any legal action. Send a written notice describing the issue and the outcome you want to Info@JoinHotDesert.com. Both parties agree to work in good faith for at least 30 days from that notice to reach a resolution. No lawsuit, claim or arbitration may be filed until that 30-day period has passed, and this requirement is a condition precedent to any claim.

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. If informal resolution fails, any dispute will be brought exclusively in the state or federal courts located in California, and both parties consent to that jurisdiction and venue. Each party agrees to bring claims only in an individual capacity and not as a plaintiff or class member in any class, collective or representative action, and both parties waive any right to a jury trial to the extent permitted by law. Any claim must be filed within one year after it arises or it is permanently barred.

You agree to defend, indemnify and hold harmless Hot Desert Marketing and its owners, contractors and affiliates from any claim, loss, liability or expense (including reasonable attorney fees) arising from your use of the site, information you submit, content or materials you supply to us, your business operations, or your breach of these terms or of any law or platform rule.

The site, its design, text, logos and marks are owned by Hot Desert Marketing and may not be copied or reused without written permission. Work delivered under a signed agreement is licensed to you as set out in that agreement, and ownership transfers only once all fees are paid in full. Unless you tell us otherwise in writing, we may reference your business name and display non-confidential samples of work we produced in our portfolio and marketing.

You consent to do business electronically. Forms you submit, emails you send and agreements you accept online have the same legal effect as signed paper documents, and electronic records satisfy any requirement that a communication be in writing.

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including platform outages or policy changes, internet or hosting failures, supplier or subcontractor failures, illness, labor issues, natural events, or government action.

If any provision of these terms is found unenforceable, the rest remains in full force and the provision is applied to the maximum extent permitted. Our failure to enforce a term is not a waiver of it. You may not assign these terms without our written consent; we may assign them in connection with a transfer of our business. These terms, together with our Privacy Policy, Disclaimer and any signed agreement, are the entire agreement between us regarding the site and any consultation, and they survive termination where their nature requires it.

We sometimes offer free downloadable guides, promotional discount codes and a monthly free website build. The guides are educational only and carry no guarantee of any result. Discount codes are limited to one per customer, apply to a first purchase, cannot be combined with another discount or exchanged for cash, and may be withdrawn or changed at any time before they are used.

The free website build is not a lottery, raffle or game of chance: no purchase or payment is ever necessary, entry costs nothing, and the business we build for is selected at our sole discretion based on fit — the type of business, its readiness to work with us and our available capacity. Entering does not create any agreement or guarantee of selection. The scope of any build we award is defined in writing with the selected business before work starts. Void where prohibited.

Our Privacy Policy forms part of these terms. We may update these terms at any time; continued use of the site means you accept the current version.